TESTIMONIALS



"Ruth just sold my home on Vista Del Mar Drive; very close to full price!  Once before she listed the house (fall '13) for a mere 2 months; she knew ahead of time that I was just testing the waters, and that I would choose to rent it out if it didn't sell right away.  She did such a great favor for me that time and a great job, and so there was no question I would ask her to represent my house again (May '15).  This time I was ready to sell no matter what.  So was she!  She has integrity, is very smart, always timely, reliable, and professional all the way.  She takes pains to explain exactly what is happening. I want you to know that I found Ruth on the Internet, so my laudatory words about her are not "saying this to promote a friend." She deserves high praise for being an amazing real estate agent.  I really don't know how she could have done a better job.  And, in my experience, she never gives up!"

Marilyn S on Yelp


Though I can't speak beyond our experience with one of Thunderbird's sales agents, our feedback is nothing less than 5 out of 5 stars! 

I have no doubt that our agent, Ruth Bates could work for any real estate firm and help strengthen their reputation.  Ruth consistently demonstrated  customer service excellence, tribal knowledge of Santa Cruz County and cheerful, tiredless resolve to find just the right home for us.  From the day we met, to the day we moved in....

I supect this sounds like we're related to Ruth or that we knew her before our intoduction interview.   Truth be told, we just got lucky and from what I've heard from others who also bought or sold property with Ruth,  we're not alone in our high praise.  We love our home in Aptos and welcome the opportunity to reference Ruth and work with her again.


Bob S on Yelp


"Ruth Bates has worked with me to purchase a condominium.  She is knowledgeable, helpful, friendly, articulate, honest, grammatical, always to the point, punctual, careful, and always prepared.   She never wasted even one minute of my time nor gave me any reason not to trust her.  One purchase she helped me with went through extremely smoothly, but we also worked together trying to buy a condo that was a short sale.  That sale was beset with difficulties too technical and numerous to 
mention here, but the relevant point is Ruth represented my interests as well as any agent could possibly have done,and kept paying attention to the situation as it developed. Work with Ruth, you won't be sorry."

Michael B on Yelp
 

"If you need a knowledgeable, highly professional real estate agent who is an outstanding advisor to sell your home, then Ruth Bates is a great choice. We hired Ruth and her firm to sell our townhouse in Aptos. She organized the sale in a very efficient manner, she gave us excellent advice on pricing, showing the home and negotiating the ultimate offer that we received. Her advice on timing and offer-counteroffer strategy was particularly outstanding. In addition she is a friendly, energetic person who is very pleasant to do business with. Many factors influence the success or failure of a residential real estate transaction. Chief among them is the real estate agent you select to manage the sale. Ruth was an excellent choice for us and we highly recommend her."

Glen C on Yelp 

 

"Ruth was fantastic throughout the entire process of looking for our new home. She continually provided new listings in the areas in which we were interested and within our price range. She showed us many homes and was always available to answer questions. She was always friendly and enthusiastic even though some of our questions were late at night. After finding the right home, Ruth jumped through hoops to secure the home for us and to meet the short escrow closing time-frame required by the seller. The entire transaction went very quickly and smoothly. It's clear that Ruth is highly skilled and loves what she does. I would happily recommend her to anybody who is looking for their new home. She's a true professional."

Damon M on Yelp


"Ruth represented us in our search for a family home.  She has a good knowledge of the business, is hardworking and has a fun personality.  She stuck with us with our many questions and kept us focused and motivated through the ups and downs of the process.  She made herself readily available, promptly responding to our requests and worked on our behalf by holding others involved in the process accountable for their timely actions.  Ruth is reasonable and is a good sounding board.  She is straight forward and will give you her professional opinion, yet respected our choice if we decided otherwise.  Ruth is friendly and caring, which was evident from beginning to end ..and at the end, she helped us get a home in the location and at the price range we budgeted. "

Kim E on Yelp 


"I actually rented a property from Ruth back in 2008 and I can say first-hand that she has absolute integrity and is a top-notch Realtor in every way. if you want someone smart, savvy and able to make things happen, she is your best bet. On top of it all, she has a great sense of humor and outlook on life, which is always helpful during life transitions!"

Margo M on Yelp


"Ruth is the best agent ever!!! She is on top of your interest virtually 24/7, always available by phone, text, or email, and answers questions or requests immediately. Ruth is excellent in keeping the client informed timely and constantly, and coordinating with other agents, until the job is done. She will tirelessly work into the late hours to generate time sensitive offers, disclosures, and handle the volume of real estate documentation these days. She uses DocuSign that allows the client to sign documents over the internet, which eliminates delays or having to travel to sign. Ruth is very personable and friendly and a joy to work with. I was very lucky to have found her, and highly recommend her to be in your corner to represent you in this complex real estate environment. She will tackle seemingly impossible challenges and get the job done. For example, she generated the listing, photos, brochures, held open house, and made the sale in less than a week, which is world record performance in my opinion. Need I say more."

glorietta on Trulia



"Ruth is a very attentive, positive, knowledgable and patient agent. Her resposivness is immediate when ever I have questions about properties or the purchasing process. She is always available for showings and often works on the weekends/evenings showing us properties. Ruth has made "home hunting"  a much nicer experience because of her warm compassionate personality.I would highly recommend Ruth Bates to represent your property or help you find the home of your dreams! "

deballen5 on Trulia
 
"Ruth is energetic, she knows the area well, she is friendly with all her associates, she worked around the clock for us, she was aggressive in finding and securing the deal that worked for us, she made sure everyone else was doing their part well, if she did not know something she would research it."


"Ruth was very professional, very knowledgeable of the Santa Cruz County area, aggressive when necessary, friendly to all she worked with, went out of her way to show us around, almost always available...."

ralbo23 on Trulia


  

“Things I liked about working with Ruth:

She was patient and willing to submit what ever offer I wanted (including the offer when she told me, "no chance, they have three other offers  higher" and "Really?   The numbers of your birthday? " ---though ultimately, that house was a winner!).

She worked with the fact that I had( in my dad) a not so silent partner.

She got me involved in the Santa Cruz Art League

But, most of all, she helped me make my "dream house" a reality. "


Catpatton (Cathy Patton) on Zillow

"Ruth was fantastic throughout the entire process of looking for our new home. She continually provided new listings in the areas in which we were interested and within our price range. After finding the right home, Ruth jumped through hoops to secure the home for us and to meet the short escrow closing time-frame required by the seller. The entire transaction went very quickly and smoothly. It's clear that Ruth is highly skilled and loves what she does. I would happily recommend her to anybody who is looking for their new home. She's a true professional."

zuser20140514124242131 on Zillow


 

"We randomly stumbled across Ruth at one of her open houses and from the moment we met her, we knew that she would be the one to help us find our future vacation home. Ruth was very energetic, responsive and really listened to what we wanted. She was patient and was very willing to go out of her way to help us right from the start. Finding our future 2nd home was a process but she was always willing to show us new listing and answer our endless questions. Ultimately she helped us find our dream beach getaway. We would highly recommend Ruth!!!"

user6870270 on Zillow
 


 "Ruth's deep knowledge of the local Santa Cruz real estate market is impressive and she's a joy to work with. Organized, high energy, efficient and always on top of things. I highly recommend her."

Gclemson on Zillow 


"Ruth helped us with both the sale of our home and the purchase of our new home here in Santa Cruz.  It was a great experience.  She is focused, responsive, and highly personable.  If you want to get it done, Ruth is the one!"

Ebaycmille on Zillow 


“Ruth is thorough, responsive and creative. She really cares about you and wants you to be happy. It is not "just about the sale". I have already recommended her to other friends who also had the same experience."

  user2155768 on Zillow


 "Ruth helped my buy a condo as an investment.  She was extremely skilled at finding condos that met my investment criteria and NOT inundating me with too many listings. She was on top of all the paperwork.  She was punctual, intelligent, articulate, honest, reliable, responsive,  and friendly.  The condo purchase went smoothly and was a success.  Ruth also helped me try to buy a short-sale condo.  Short sales are extremely complex transactions and ours was complicated by an unexpected change in the servicing bank, an uncooperative HOA that didn't release documents,  a sometimes-unresponsive seller's agent, and other problems.  Eventually we gave up on that transaction, but while we pursued it, Ruth did everything you could expect of an agent. I will turn to Ruth again if I need a realtor."

 user5292198 on Zillow 


"Ruth is very professional and knowledgeable of the real estate market. Has great communication skills. She handled the sale of one of our homes in record time. I would highly recommend her in any real estate transaction."

 hey211 on Zillow 


"Ruth was very professional, very knowledgeable of the Santa Cruz County area, aggressive when necessary, friendly to all she worked with, went out of her way to show us around, almost always available.”

 ralbo23 on Zillow

 

“Ruth is a high-energy, Real-Estate PRO, with exceptional knowledge and outstanding client support.  She's been incredibly responsive and my wife Doreen and I recommend her without hesitation.”

  user670675 on Zillow 


“Ruth is not only knowledgeable and professional, she is extremely personable and patient.  Most importantly she LISTENS!  She never tried to convince me that a particular listing would be "perfect" for me, but listened to what I said about various properties we looked at and zeroed in on what I was looking for.

She showed me many properties during my search (I had gone through several realtors prior to finding her) and never made me feel that I was being too hard to please or wasting her time.  In fact, when I suggested that might be the case and that maybe I should just settle for "good enough", she said, "NO!  What you want is out there and we'll just keep looking till we find it.  This is what I do for a living, you aren't wasting my time."  And I am now happily settled in my new home!!”

 Dunseath on Zillow 


“Ruth was extremely well organized and very punctual. She was broadly informed on all market events.  She was honest and her main concern was finding the right home for me.  I worked on both ends of selling a home and buying and she was not pushy but very pleasant.  She worked extremely hard to sell and help me find the perfect home.  I would highly recommended her to all my friends and family if they needed a Real Estate agent.  She definetely goes far beyond what I received from other agents.A real  positive experience.  Can't say enough. “

cherfrank4 (Cheryl Stacey-Horst) on Zillow 


 

“Ruth is a very attentive, positive, knowledgable and patient agent. Her resposivness is immediate when ever I have questions about properties or the purchasing process. She is always available for showings and often works on the weekends/evenings showing us properties. Ruth has made "home hunting" a much nicer experience because of her warm compassionate personality.I would highly recommend Ruth Bates to represent your property or help you find the home of your dreams!”

deballen5 on Zillow